Finding the right department
We want to make sure you reach the people you need to speak to as quickly and easily as possible. You'll find all contact information sorted by department in the list below.
If we're talking on the phone we'll ask you some security questions – that helps us safeguard your personal and policy information. The information in your policy schedule and your last annual statement will help you answer those questions, so you might find it useful to have them to hand. All phone calls may be monitored and/or recorded to protect both you and us and help with training. Call charges will vary.
If you're emailing us, please be security aware. There's no guarantee that personal information or documents you attach to your email will be received, or that it will remain private and unaltered during internet transmission.
Our Customer Service team is based in Dublin. Call charges will vary. Unless otherwise stated, our opening hours are:
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm