What are cookies?
A cookie is a simple text file which stores small pieces of information. When you visit one of our websites its server saves the cookie onto your computer or other device. Only that platform’s server will be able to read or retrieve the contents of that cookie.
Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website. Cookies make the interaction between you and our platforms quicker and easier. For example, a cookie might store information so you don’t have to keep entering it.
How does Standard Life use cookies?
Some cookies are needed to make our platforms work and can’t be turned off. Others are optional and you can change your preferences below. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.
How long are cookies saved for?
This depends on whether they are session cookies or persistent cookies.
Session cookies delete themselves once you close your browser. Session cookies can help with security, and also remember what you’ve done on previous web pages so you don’t have to re-enter information.
Persistent cookies stay on your device after you close your browser. They’re used for lots of different things – one example is remembering your cookie preferences between visits, so you don’t need to keep telling us which cookies to use. In case you’ve forgotten about them, or changed your mind, we’ll ask you to confirm your cookie preferences every six months. You can update your choice at any time by clicking the ‘cookie policy’ link at the bottom of any page.
What types of cookies does Standard Life use?
We use both first and third party cookies on this site.
First party cookies are set by the digital platform you’re using and aren’t shared elsewhere. Often these cookies are used to remember information about how you used a platform.
Third party cookies are placed on your device by a website outside the one you’re on. For example, if you use a social media ’share’ button on a website, the social network (like Facebook) will put a cookie on your device so they know what you’ve liked. If you want to control how third parties can use your data then you need to set your privacy choices on their site. Here’s a list of third parties we work with in relation to cookies:
- Egain – to manage co-browse session. A co-browse session allows our customer service team to view, with your express permission at that time, the webpage as you see it on your screen.
How do I manage cookies?
When you turn off any non-essential cookies and after you refresh or move away from this page, we will stop setting or using those cookies.
More information
Changes to this policy
We occasionally update our cookie policy. You should visit this page periodically if you want to keep yourself informed. Last updated on 28 November 2020.
Contact Information
We welcome your comments about this policy. Email us at digital@standardlife.ie