Servicing

You can request an increase or decrease to your client's regular contributions using our online Change Regular Contribution form.

The online form provides a quick and secure way to submit requests and helps ensure all the information required to process the change is captured upfront. Access the Online Servicing Forms | Standard Life

You can submit a premium holiday request online using our Change Regular Contribution form for eligible products. 

The online form provides a quick and secure way to submit requests and helps ensure all the information required to process the change is captured upfront. Access the Online Servicing Forms | Standard Life
 

If you want to make increases to premiums on a Company Pension Scheme, we'll need to know:

• The way contributions are split between employers and employees
• The date you want the change to take effect
• The fund/funds you'd like to choose
• Details of salary and any other benefits
• Details of your commission 

To switch funds, complete and submit our online Fund Switch Form.

If it's a premium/contribution on an existing policy, you should make your direct credit payment to Standard Life International Designated Activity Company, IBAN: IE81 HSBC 990231 37001649, quoting reference: policy number, and the premium due date it relates to (dd/mm/yyyy).

If it's the 1st premium/contribution on a new policy, use the same IBAN and please quote reference: client surname, first name, and date of birth (dd/mm/yyyy).
 

To give the policy to a new owner you'll need A Deed of Absolute Assignment. We have drafted a form you can use, but it's very important to note that we can't guarantee it will meet all your requirements. For that reason we strongly recommend that you consult with your own legal and tax advisers when completing the form. 

The lives assured through the policy won't change. 

It's worth noting that Standard Life automatically deducts exit tax as appropriate and sends it to Revenue. Once it's paid there are no further tax consequences for the policyholder.
 

If your clients are invested in a Synergy policy and would like to open an execution-only stockbroking account, they'll need to complete our execution-only stockbroking form. They'll need to send it to us along with certified anti-money laundering documents.

We'll open an account with Stocktrade on their behalf and transfer money to it from their Synergy policy, keeping an adequate balance in the policy cash account as outlined in the Self-Directed Options Guide.

Stocktrade will then send your client a letter with the code they need use to start dealing.

We're happy to check this using Revenue Online Services, which the client can also do themselves if they'd like to.

If they need to allocate tax credits to Standard Life, they should contact Revenue quoting the relevant employer number: 

• For ARF payments it's 03586780HH
• For annuity payments it's 03587289KH
• For Vested PRSA payments it's 3586780HH

Tax credits are calculated on a monthly basis.

If a client thinks they've paid too much tax, they can contact their local tax office. Revenue will check their payments and issue a refund if it's due. Please note that since the introduction of PAYE Modernisation in 2019, employers and pension providers no longer issue clients with P60s. Instead your clients can view, download and print their Employment Detail Summary on www.revenue.ie using ‘PAYE Services’ under ‘myAccount’.