Finding the right department
We want to make sure you reach the people you need to speak to as quickly and easily as possible. You'll find contact information sorted by department in the list below.
If you're emailing us, please be security aware. There's no guarantee that personal information or documents attached to email will be received, stay private and or be safe from being tampered with by others online.
If you're calling on the phone, please be aware that calls may be monitored and/or recorded to protect both parties and help with our training. Call charges will vary.
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Broker Support
For queries about all policies, registration and login queries for standardlife.ie/adviser online services
Call us on +353 1 639 7900, or email:
- General queries and premium alterations: brokersupport@standardlife.ie
- Online servicing forms
- Switch requests: dealing@standardlife.ie (or call +353 1 639 7900)
- Claims: fundtransactions@standardlife.ie
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Investment Solutions
For queries on investments
Investments queries: email investment_solutions@standardlife.ie
For latest fund performance, factsheets and historical prices: visit our Fund Centre
Investment proposal: launch our Investment Proposal Tool
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Retirement Solutions
For technical retirement queries email: retirementsolutions@standardlife.ie or visit Technical Solutions and Savings and Investment Solutions.
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Synergy Executive Pension solutions
For transfers to a Synergy PRSA/Buy Out Bond or another provider, email eppsolutions@standardlife.ie
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Common service contacts
The common service contacts are also available here
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Proposition and Marketing
For marketing literature and other queries, email proposition_and_marketing@standardlife.ie
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Trustee Investment Plans (Institutional) Servicing
More resources for advisers
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Help servicing your clients' accounts
Find some of the most frequently-asked questions about managing your clients' policies
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Tell us what you think